Fusions School of Cosmetology

4800 Pleasant Hills Drive; Suite 101; Roanoke VA 24018

Salon Policies 

  • Gift cards purchased through Fusions Salon & Day Spa can be used for any salon service within 12 months from the date of purchase.
  • Any Daily Deal, Groupon, or Living Social purchased must be used for the services stated on the voucher. The cash value will not be exchanged for products or services other than the original stated intent. The cash value of the voucher does not expire; however, it cannot be applied to any other service. (No partial redemption)
  • Spa Parties require a deposit fee which will be determined based on the size of your group. The fee is non-refundable and guarantees your date and time of service.
  • Your stylist must be notified within 24 hours if you will not be able to keep your appointment. Multiple cancellations may result in a cancellation fee of $25 or refusal of future services.
  • All massage services are performed by a highly trained professional and are intended for therapeutic purposes ONLY. If at any time the professional feels uncomfortable with the conduct of a patron, the service may be stopped.
  • ALL braiding and weaving services require an in-person consultation prior to the date of service. Prices for these services will not be quoted over the phone.
  • There will be NO refunds on services rendered. If you express dissatisfaction with your service within 48 hours of the date of service, we will be happy to re-do the service for you. (Additional charges may apply)
  • Children under the age of 12 must be accompanied by a parent or guardian during their services with us. If you leave your child while they are being serviced, you will be notified of the pick up time and you are expected to arrive within 15 minutes. Failure to pick up your child promptly, may result in additional charges.